Contact
Every piece we make begins with a conversation — between material and maker, between form and function. And that conversation does not end when a piece leaves our workshop.
Whether you have a question about an order, wish to know more about a piece, or simply want to share a thought — we would be glad to hear from you. Our small team reads every message personally, and aims to reply within one business day.
Three Ways to Write.
+86 13714757302
Call or message during business hours. We return missed messages as quickly as we can.
service@zhiosmose.com
For order inquiries, product questions, or simply to say hello. We read every single one.
Beijing, China
Room 1022, 7th Floor, 15-3 Nanyuan Road, Fengtai District. Our studio and workshop — visits by appointment only.
Monday through Friday.
9:00 AM – 6:00 PM (GMT+8)
We step away on weekends to spend time with family, work on new prototypes, and let the kiln cool down. Any messages left during that time will be the first thing we answer when we return on Monday morning.
If your message concerns an existing order, including your order number in the subject line or first sentence helps us pull up your details instantly and get you an answer that much faster. It is a small thing that makes a real difference.
Thank you for being part
of our story.
Every question, every suggestion, every kind word shapes what we make next. We look forward to hearing from you.
Room 1022, 7th Floor, 15-3 Nanyuan Road, Fengtai District, Beijing, China
service@zhiosmose.com · +86 13714757302
Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)